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ERP Integrations

QuickBooks, Sage, Epicor and more.

CRM Integrations

Salesforce, Zoho, Odoo and more.

eCommerce Integrations

Magento, WooCommerce and more.

EBizCharge Cloud/Gateway

Virtual Terminal, gateway and more.

Customer Payment Portal

An online portal for customer payments.

Mobile Application

Accept customer payments on the go.

Frequently asked questions

All sales technically have an authorization step, where the bank confirms the funds are available and places them on hold for the merchant, and a capture step, where the authorization is placed in a batch for funding. For a ‘sale’ the authorization and capture happens simultaneously whereas a ‘pre-authorization’ splits the transaction into the two parts. The pre-authorization will still require an approval from the card issuing bank and place the funds on hold but delay the capture for a later time when the merchant approves (such as after checking inventory and calculating the final total).

Payment Card Industry (PCI) compliance is a set of standards developed to ensure that the credit card industry is securing customer data uniformly throughout the industry.  PCI compliance applies to any business, regardless of size or transaction volume, that accepts credit cards. Any company that processes, stores or transmits credit card information must be PCI compliant. In the event of a data breach, lack of PCI compliance could result in steep fines by the PCI Security Standards Council. PCI compliance for small business lessens the liability for your business when a data breach occurs.

  • From most merchants, PCI compliance is a questionnaire and a network scan to eliminate potential vulnerabilities where credit card data is the most susceptible to theft.
EBizCharge software is constantly being improved by our in-house development staff so merchants are always welcome to request an update to their current software to obtain the latest and greatest features we have available. However, occasional industry-wide standards change and require an update for all merchants so they remain PCI compliant. These sorts of ‘required updates’ typically occur once every 2-3 years but Century proactively contacts our customers to update their system during these required changes.

A refund is made after a transaction has taken place and the merchant is returning the received funds back to the customer. Credit can be given to an account without a transaction ever taking place or after a transaction has taken place. Credit is something that a customer can use towards their purchases, the funds are not returned to their payment method, rather they can be applied to future purchases made from their account.  

Using the “Capture” functionality places a hold on the card for the exact amount or less than the transaction amount that was preauthorized.